Customer support

• Pre-Sales
  • Tailor-made concepts of the operational and organizational structure of the plant installation (consultancy, design, planning)
  • On-Site-Briefing for optimal and fitted to your needs realisation of the projects
  • Customer-oriented advice concerning economic and technical feasibility
  • Distillation tests with vacuum systems down to 1 mbar


• After-Sales
  • Installation
  • Starting up
  • Customer training
  • Service and maintenance
  • Optimal support after the purchase by means of telecomunication media and personal contact respectively
  • Pan-European 24h on site service by explosion-proof and WHG (German Water Resources Act) trained service technicians
  • Express forwarding of spare parts


• Quality
  • Qualitative high-grade units, "Made in Germany"
  • Assurance of constant quality of the medium
  • 24 months guarantee on our units
  • Above-average reliability and endurance
  • Specialised firm according to § 19 I of the German “Wasserhaushaltsgesetz WHG” (Water Resources Act)


• Customers` advantages
  • Short return on investment (normally below one year) increase the profitability of your company
  • Reduction of your fresh produce purchase
  • Minimisation of expensive stockkeeping
  • Increase of machine availability by minimisation of maintenance and cleaning periods
  • Significant reduction of disposal costs
  • Autonomy from "paid recycling"
  • Competitive and qualitative advantage by production improvement


• Innovation
  • Realisation of systems according to customers` requirement
  • Advantages at ISO environmental certification by means of circulation operation
  • On-going further development of the units
  • Joint research projects with universities, scientific institutions and industrial partners