Customer support

PRE-SALES
- Tailored concepts for process-oriented and structural organisation (consulting, dimensioning, planning)
- On-site consultancy
- Customer oriented consulting with focus on technical and commercial feasibility
- Distillation experiments with vacuum systems up to 5mbar

AFTER-SALES
- Rigging
- Initiation
- Instruction
- Service and maintenance
- Pan-European 24h on site service by trained service technicians
- Express shipment of spare parts

QUALITY
- High quality plants, "Made in Germany"
- Assurance of constant quality of the medium
- 24 months warranty on our units
- Reliablity and endurance above average
- Specialised firm according to Water Resources Act (formely § 19 I of the German “Wasserhaushaltsgesetz WHG”)
- Qualified person for examinations for explosion protection

Kundenvorteile
- Short return on invest (generally below one year)
- Reduction of your fresh produce purchase
- Increase of machine availability by minimisation of maintenance and cleaning periods
- Significant reduction of disposal costs
- Autonomy from "paid recycling"
- Competitive and qualitative advantage by production improvement

INNOVATION
- System implementation based on individual requirements
- Benefits at ISO environmental certification by means of circulation operation
- Continous further development of the plants
- In-house pilot stations of different types
- Research projects with universities, scientific facilities and industriel project partners